Some apps might flag the use of a proxy and automatically prevent the user from accessing their services while Guardian Firewall is enabled. We have recently introduced a new feature, Exceptions, which will allow some of these apps that reportedly do not play well with Guardian Firewall, to continue to work as normal without causing errors. You can access this feature by navigating to Guardian Settings > Exceptions. Choose from our curated list of researched apps, or manually enter a domain to exclude it from being filtered by the Firewall and VPN.
If you have experienced specific apps either not in the list to choose from or still not working with Guardian Firewall enabled, please contact us with the name of the app that is not in the list or is not working for you by emailing us firstname.lastname@example.org.